Returns and FAQ

Where is the store based?

Woodbury, CT

How many dryer balls should I use in my dryer?

Small dryers work well with 3 - 6 dryer balls.

Normal dryers work well with 6 - 12 dryer balls.

Large dryers work best with 9 - 12 dryer balls.

The more balls the faster the drying time.

How do I store my dryer balls between loads?

You may leave your dryer balls right in your dryer.

My dryer balls are pilled, what can I do?

Just like your fine woolens, you may shave the pills from your dryer balls. The pills will not affect your laundry it is normal for wool to pill.

Why do your dryer balls only come in one color?

We strive to keep the product in its natural form to keep it free of chemicals, dyes and other allergins.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

Do you accept orders placed outside of the US?

We sure do!

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

How do I pay for my order? Is it secure?

The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.